Shipping policy
Shipping Policy
Last updated: 03.04.2026
Thank you for shopping with FastTravel. Below you will find important information regarding our shipping process.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Times
Estimated delivery times:
- Austria & EU: 7–15 business days
- International: 10–20 business days
Please note:
- Delivery times are estimates and not guaranteed
- Delays may occur due to high demand, customs, or shipping carriers
3. Shipping Costs
- Shipping costs are calculated at checkout
- Free shipping may be offered on selected products or promotions
4. International Shipping
We ship worldwide.
Please note:
- Orders may be shipped from international warehouses
- Customs duties, taxes, or import fees may apply depending on your country
- These charges are the responsibility of the customer
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email.
If you do not receive tracking within 5 business days, please contact us.
6. Delayed or Lost Orders
If your order is delayed beyond the estimated delivery time:
- Please contact us, and we will investigate the issue
If your order is confirmed lost:
- We will offer a replacement or a full refund
7. Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for:
- Orders delivered to incorrect addresses provided by the customer
8. Split Shipments
In some cases, your order may arrive in multiple packages.
This happens when items are shipped from different warehouses.
9. Contact Information
If you have any questions about shipping, please contact us:
📧 Email: adnansharefa74@gmail.com